Relationships are complex. But we can simplify customer relationships into the following pillars. Trust. A complete understanding of customer’s interactions. Good timing. Excellent recognition of personal needs. Excellent value of both time, and money.
Disconnected sales tools attempt to create a complete customer view, but lack the intelligence to analyze the collective data. Now, with powerful tools found in the SAP C/4HANA suite, intelligent, automatic signals create complete views of every customer and every opportunity.